After the slew of hate-comments we received over the weekend, we gave considerable thought to just closing up comments on our posts. So far we are holding off and the main reason is we do like to get feedback, good and bad. The problem here has to do with the blog trolls. Anyone who blogs long enough and allows open comments eventually has to deal with at least two consequences, comment SPAM and trolls. Trolls are the people that, for whatever reason, decide they have to post hateful and very negative things on your blog. They rarely leave their real names, may even impersonate someone else, and sometimes post untruths in order to sway other commenters. Maybe they feel very passionate about something you wrote, maybe they were offended in some way, or maybe they just have too much time on their hands. No one is forcing them to read your blog so who knows all their motivations, but they cheapen the entire blog community with their actions.

We set up this blog to both chronicle C’s development and to keep family and friends informed about our lives. As a nice side effect, we’ve developed a small community of blog friends with similar interests. Allowing open comments helps facilitate this and we don’t want to destroy that. An open discussion is a healthy thing. It allows everyone to see different points of view that maybe one wasn’t aware even existed. Respectful and constructive criticism are good. But when these discussions become inflammatory and insulting, degrade into name calling, or people start actually wishing harm and misfortune on someone, well then the discussion is no longer healthy.

So, how do you deal with the trolls? That is the big question. I don’t yet know of a perfect solution. For now, we are going to leave comments open. This may change depending on how things go on from here. If necessary I’ll make it so any comment has to be approved before it is visible. If that doesn’t work, then maybe we will have to close comments altogether. I don’t want to do either. For now, if you want to post a comment, please do so, but keep it respectful. Don’t agree with me on something? That is fine. Post a counter argument and contribute to the discussion. I have no problem with that. If you keep it respectful and constructive, I’ll let the comment stay up, otherwise it’s gone.

Also, if I see comments on this entry, or any other for that matter, concerning the now infamous post, which led to this post, they’re gone. That subject has been beaten to death and I’ve seen the kind of comments most people want to leave there.

4 Comments:
1. Mon, Aug 01, 2005 by Aunt Heather:

As a member of your family I wish to say to all who have left hurtful and hatefule blogs to please stop— I live on the other side of the country and with the time difference it makes phone calls and emails hard to keep up with, where as this site has been a perfect way for myself and JD and Laurie’s niece to keep up with them and C…. it would be very hurtful to me to see it closed– even just the comments. It is the highlight of my day to come to this website and see whay my adorable nephew is up to today!! So I understand that all were upset but for pete’s sake move on and find something else in life to be passionate about already!!!

2. Mon, Aug 01, 2005 by Laurie:

I agree with both the post and the comment. I love that we can keep family and friends updated with us this way. i also love to say hi to family and friends through new and old photos. I hope we continue it. Some people have closed down their sites or password protected it. I’d hate to have to do that over this 1 post. You see most (like 90%) of this blog is on our son and if you don’t care for it then by all means move on – there are plenty of other things out there for you to read and hopefully enjoy. Because to me that is what the internet is for – enjoyment!

3. Mon, Aug 01, 2005 by Kirsten:

While free speech is a wonderful benefit of our society, it does have its downsides. For the most part, people are positive on your blog. Sometimes, you may share sad things. Since you control the website, you DO control the content. You can eliminate slanderous comments. I enjoy checking your site to see what you guys are up to…I feel bad, since Heather’s across the country and I’m across the street! But our lives move fast and this is a great way to keep in touch. And if people are that concerned about something, they should be acting, not writing on Internet blogs!

4. Sun, Aug 14, 2005 by Blake:

hey sorry it takes me so long to get back to your site to read
all that is going on in your lives. I did read the “sad blog”
but i am glad that you shared. I think that you have handled
things very professionally and I am proud to say I know you and
respect your decisions and the way that you have handled the
“trolls” with out the aid of Harry Potter or any of his crew.